YourHomeServicesProsFree local pro referrals

Privacy Policy

Last updated: September 9, 2026

Effective date: September 9, 2026

This Privacy Policy explains how PPC Media Services LLC, doing business through YourHomeServicesPros.com ("YourHomeServicesPros," "we," "us," or "our"), collects, uses, discloses, retains, and protects personal information when you visit https://yourhomeservicespros.com, call a telephone number displayed on the website, communicate with us, or otherwise use our services.

YourHomeServicesPros is a marketing and referral service that helps consumers connect with independent home-service providers. We are not a contractor and do not perform home-service work ourselves.

1. Scope

This Privacy Policy applies to information collected through YourHomeServicesPros.com and related telephone calls, advertising, tracking systems, and referral services.

Independent service providers may maintain their own privacy policies and practices. Once you are connected with a provider, that provider's handling of your information is governed by its own policies.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information you provide

  • Your name, telephone number, email address, address, city, state, and ZIP code.
  • Information about the home service you are requesting, such as the type of problem, service category, property details, location, and preferred timing.
  • Information you provide during a telephone call.
  • Communications, questions, feedback, and privacy requests you send to us.

Call and referral information

  • Caller ID and telephone number.
  • Date, time, duration, routing information, and outcome of a call.
  • The service category and location associated with the call.
  • Information about the provider or referral partner to which the call was routed.
  • Call recordings or transcripts, where permitted by law and after any legally required notice or consent.
  • Information used for attribution, billing, quality assurance, fraud prevention, and dispute resolution.

Information collected automatically

  • IP address and approximate location derived from your IP address.
  • Browser type, device type, operating system, language, and user-agent information.
  • Pages viewed, links selected, call buttons selected, timestamps, referring pages, and interactions with our website.
  • Advertising and attribution identifiers, including cookies, pixels, UTM parameters, gclid, fbclid, and similar identifiers.
  • Information collected through Google Tag Manager, Google Ads, Meta Pixel, analytics services, call-tracking technology, and similar tools.

Inferences

We may draw limited inferences from the information above, such as the service category, general location, advertising source, or likely interest in a particular home service.

We do not intentionally request Social Security numbers, financial-account credentials, medical information, or other highly sensitive information through this website. Please do not provide such information during a call or communication with us.

3. Sources of Personal Information

We may collect personal information:

  • Directly from you.
  • Automatically from your browser or device.
  • Through call-tracking and telecommunications providers, including CallGrid.
  • From advertising and analytics platforms, including Google and Meta.
  • From service providers, referral partners, contractors, buyers, and other marketing partners.
  • From fraud-prevention, security, and technical-service providers.

4. How We Use Personal Information

We may use personal information to:

  • Operate and maintain the website.
  • Connect you with an independent home-service provider.
  • Route, transfer, monitor, and evaluate telephone calls.
  • Respond to questions and service requests.
  • Determine provider availability and geographic coverage.
  • Track advertising performance and call attribution.
  • Measure which advertisements, landing pages, and services generate calls.
  • Process partner billing and determine whether a call meets applicable criteria.
  • Detect fraud, misuse, security incidents, and invalid traffic.
  • Improve our website, advertising, referral services, and user experience.
  • Maintain business records and resolve disputes.
  • Comply with legal obligations and enforce our agreements.
  • Protect our rights, property, users, partners, and the public.

5. How We Disclose Personal Information

We may disclose personal information to:

Home-service providers and referral partners

We may disclose or transfer your contact information, service request, general location, and call information to independent providers and referral partners so they can respond to your request.

Call-routing and telecommunications providers

We use third parties to provide tracking numbers, route calls, record calls where permitted, analyze call outcomes, and support attribution and billing.

Advertising and analytics platforms

We may disclose website, device, advertising, and conversion information to platforms such as Google and Meta to measure advertising performance, create audiences, prevent fraud, and improve advertising delivery.

Technology and business-service providers

We may use hosting, security, analytics, communications, customer-support, legal, compliance, and information-technology providers that process information on our behalf.

Governmental and legal recipients

We may disclose information when required by law, court order, subpoena, regulatory request, or when reasonably necessary to protect legal rights, safety, or security.

Business transactions

Information may be disclosed in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.

6. Sale, Sharing and Targeted Advertising

We do not sell personal information in the traditional sense of selling a list of information for cash.

However, we operate a marketing and referral service and may receive compensation when we connect consumers with participating providers or referral partners. Certain transfers of personal information to providers, advertising platforms, or marketing partners may be considered a "sale," "sharing," or use for "targeted advertising" under broadly written state privacy laws.

Depending on your state, you may have the right to opt out of:

  • The sale of personal information.
  • The sharing of personal information for cross-context behavioral advertising.
  • The use of personal information for targeted advertising.
  • Certain profiling in furtherance of decisions that produce legal or similarly significant effects.

To submit an opt-out request:

You may also block or delete cookies through your browser settings. Submitting a request through the page above is the way to record an opt-out with us.

Opting out of advertising-related sharing will not necessarily prevent disclosures required to provide a service you specifically request, such as connecting your call with a local provider.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

7. Cookies and Tracking Technologies

We and our service providers use cookies, pixels, tags, call-tracking technology, local storage, and similar technologies to:

  • Operate the website.
  • Remember preferences.
  • Measure page visits and call-button interactions.
  • Preserve advertising attribution information.
  • Understand website performance.
  • Detect fraud and invalid traffic.
  • Measure and improve advertising campaigns.
  • Deliver or measure targeted advertising where permitted.

These technologies may include Google Tag Manager, Google Ads, Meta Pixel, analytics tools, and CallGrid.

You may adjust cookie settings through your browser. You may also use the opt-out process described above. Browser "Do Not Track" signals are not standardized, and we do not currently respond to them unless required by applicable law.

We detect and honor the Global Privacy Control (GPC) signal. When your browser or extension sends GPC, we treat you as opted out of the sale or sharing of your personal information and of targeted advertising, and we do not load or fire Google Tag Manager, Google Ads tags, Meta Pixel, or other advertising and cross-context behavioral advertising technologies on your visit. The opt-out is applied before any advertising tag loads, and it is remembered on that browser or device. Activities that remain are limited to what is strictly necessary to operate the site, provide security and fraud prevention, and connect the call you requested, including call-routing technology used to place your call. No identity verification is required to use GPC.

8. Call Recording

Calls may be monitored, recorded, or transcribed for quality assurance, compliance, training, attribution, billing, fraud prevention, and dispute resolution.

Where legally required, notice will be provided and consent obtained before a call is recorded. If you do not wish to be recorded, do not continue the call after receiving the recording notice.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on:

  • The type and sensitivity of the information.
  • The time needed to route and evaluate calls.
  • Advertising attribution and reporting requirements.
  • Partner billing and dispute-resolution requirements.
  • Fraud-prevention and security needs.
  • Contractual and legal obligations.
  • Applicable limitation periods.

When information is no longer reasonably necessary, we may delete, de-identify, or aggregate it, subject to legal and operational requirements.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, telephone system, storage platform, or transmission method can be guaranteed to be completely secure.

11. U.S. State Privacy Rights

Depending on where you live and whether an applicable law covers our activities, you may have the right to:

  • Confirm whether we process your personal information.
  • Access personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information.
  • Obtain a portable copy of certain information.
  • Request information about the categories of third parties receiving your information.
  • Opt out of the sale or sharing of personal information.
  • Opt out of targeted advertising.
  • Opt out of certain profiling.
  • Limit certain uses or disclosures of sensitive personal information.
  • Appeal a decision concerning your privacy request.
  • Use an authorized agent to submit a request.
  • Receive equal service without unlawful discrimination for exercising your rights.

These rights are subject to applicable exceptions and verification requirements.

Submitting a request

You may submit a request through any of the following methods:

Please include your name, state of residence, the nature of your request, and enough information for us to locate the relevant records. Do not send highly sensitive information by email.

We may request reasonable information to verify your identity. Information collected for verification will be used only to process the request.

Authorized agents

Where permitted, you may authorize another person to submit a request on your behalf. We may require proof of authorization and may contact you directly to verify the request.

Appeals

If we deny your request and applicable law provides an appeal right, you may appeal by emailing info@ppcmediaservices.com with the subject line "Privacy Appeal." Explain the request and why you believe the decision should be reconsidered.

12. California Privacy Notice

This section applies to California residents to the extent the California Consumer Privacy Act, as amended, applies to our activities.

During the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers.
  • Customer-record information.
  • Commercial information.
  • Internet or electronic-network activity.
  • Approximate geolocation information.
  • Audio or electronic information.
  • Professional or employment-related information when voluntarily provided during a service request.
  • Inferences derived from other information.

We collect these categories from the sources described in Section 3 and use them for the purposes described in Section 4.

We may disclose these categories to the recipients described in Section 5. Certain disclosures of identifiers, commercial information, internet activity, approximate geolocation, call information, and inferences may be considered a sale or sharing under California law.

California residents may have the right to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment when exercising their rights.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about consumers.

To opt out, visit https://yourhomeservicespros.com/do-not-sell-or-share or use the other methods described in Section 6.

California residents may also request information under California's "Shine the Light" law regarding certain disclosures for direct-marketing purposes by contacting us using the information below.

13. Nevada Residents

Nevada residents may submit a request to opt out of certain covered sales of personal information by emailing info@ppcmediaservices.com with the subject line "Nevada Opt-Out Request."

14. Children's Privacy

Our services are intended for adults seeking home services. We do not knowingly collect personal information from children under 18.

If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.

15. Third-Party Websites and Providers

Our website and advertisements may link to third-party websites. We may also connect callers with independent third-party providers.

We do not control and are not responsible for the privacy, security, licensing, availability, pricing, or service practices of independent providers or third-party websites. Review their policies before providing additional information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. We will post the revised version and update the "Last updated" date.

17. Contact Us

For questions, privacy requests, or concerns, contact:

PPC Media Services LLC
509 Ashford Court
Villa Rica, GA 30180
Email: info@ppcmediaservices.com
Website: https://yourhomeservicespros.com